Privacy Policy
PRIVACY POLICY
Primedia LTD – Client Portal & Mobile Application
Last Updated: [Insert Date]
1. Introduction
Primedia LTD (“Primedia”, “we”, “our”, or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect information when you use our client portal and mobile application.
2. Information We Collect
A. Account Information
Name
Business name
Email address
Phone number
Login credentials
B. Business Data
Lead data
Appointment data
Communication logs
Marketing performance metrics
C. Technical Data
IP address
Device type
Browser/app usage data
Log files
3. How We Use Information
We use collected information to:
Provide access to the CRM portal
Display lead and booking data
Improve system performance
Provide customer support
Maintain security and prevent fraud
Comply with legal obligations
4. Data Processing Role
Primedia acts as:
A Service Provider for client business data
A Data Controller for account-level information
Clients remain responsible for the data of their own customers (leads).
5. Data Sharing
We do not sell personal information.
We may share information with:
Technology providers (including CRM platform providers)
Payment processors
Legal authorities if required by law
All third-party providers are expected to maintain appropriate security measures.
6. Data Security
We implement reasonable technical and organizational safeguards to protect data.
However, no system can guarantee absolute security.
7. Data Retention
We retain data for as long as:
A client relationship remains active
Required by law
Necessary to resolve disputes
Upon termination, access may be removed, but certain data may be retained as legally required.
8. User Rights
Depending on applicable law, users may have the right to:
Access their data
Request corrections
Request deletion
Object to certain processing
Requests may be sent to support@[yourdomain].com
9. International Transfers
Data may be processed in countries outside your own jurisdiction where our service providers operate.
By using the Service, you consent to such transfers.
10. Children’s Privacy
The Service is not intended for individuals under 18.
We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact
Primedia LTD
Email: support@[yourdomain].com
Address: [Your Registered Business Address]
